Touch Point Dashboard

Touch Point

..we ensure that the smallest piece of information empowers our customers towards bigger global triumphs.


Touch Point is a comprehensive, simple to use, and cost-effective dashboard solution that provides an alternative to complex and expensive business intelligence software.

It enables business managers to quickly identify trends at a glance and drill down into data sets to facilitate timely, well-informed decision-making.

It is quick to implement, provides role-based permission, security framework and live connectivity to both relational and flat file data sources. Optional e-mail alerting keeps users informed on the go. Our customers include both small businesses and large enterprises.


Synchronous chart highlighting:

Interactive charting. Includes 3-D views, maps, and animations.


Eliminates browser compatibility issues.

Smart-filtering with diverse drill-down feature:

It can pull data directly from all relational databases, legacy data, Excel etc. This functionality is core to the product with no hidden costs or additional charges.

Personalized views for each user:

Configurable for hundreds or thousands of users with different profiles and privilege levels.

Data retrieval from multiple databases:

Seamless export/import features with Microsoft Excel.

Enterprise-class architecture:

Full support of all relational databases, including Oracle, DB2, Microsoft SQL Server and MySQL.

Platform independence:

Can be deployed on Windows, Unix, or Linux servers.

The 3 main components of Touch Point Dashboard are:

  • The Flash Interface (a.k.a Touch Point Dashboard ‘User Application’)
  • The Repository Database
  • The Touch Point Dashboard Server

The Touch Point Dashboard Flash interface is the graphical interface that displays dashboards within a web browser. It’s called the “Flash interface” because it needs to be developed with Macromedia Flash technology. Flash is a popular browser plug-in, which, if it’s not already installed, is automatically downloaded and installed in an Internet-connected browser when the Touch Point Dashboard server is contacted. Flash technology is what makes the Touch Point Dashboard user interface so rich and interactive. When the Flash interface is loaded in a browser window, it communicates over the network with the Touch Point Dashboard server. It provides optimum performance at connection speeds of 256Kbps or higher.

The Touch Point Dashboard repository database stores application data used by Touch Point Dashboard, such as user, dashboard and chart information. It consists of a small number of database tables that can be created within an existing relational database, or one created specifically for the purpose. Virtually any enterprise-class database can be used as the repository database.

The Touch Point Dashboard Server forms the middle tier between the Flash client and the repository database. It is a Java-based, J2EE web application, which can be deployed on any J2EEcompliant application server such as BEA Web Logic, IBM Web Sphere, Oracle Application Server, Apache Tomcat, Jobs and others. For deployments where an existing J2EE application is not already in production, a version of Apache Tomcat is distributed with Touch Point Dashboard. Touch Point Dashboard Project is a Dashboard project in which a customer can create charts and reports for their business needs.


Touch Point gives financial institutions access to KPIs for financial and operational metrics. It can be used to monitor their mortgage pipeline, loan collection efficiency, and network break-in attempts with real-time dashboards.


Healthcare organizations can implement real-time dashboards and alerts to reduce costs, billing errors, and increase efficiency. Hospital can improve their quality of service and commitment to their customers.


Touch Point can help optimize visibility and planning of your inbound and outbound shipments. The result is maximized throughput for fewer disruptions and fires to put out.


Insurance companies can presents time trends of key business measures such as policy premiums and claims. They can monitor your claim and payout levels to effectively control costs and reserves.


Companies can make quick, well-informed decisions with real-time information like: Sales numbers compared to goals and other retail locations, Staffing levels and workforce turnover, and Customer satisfaction.

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